Turn on alerts so you never miss a customer — get a notification the moment someone messages, even when this tab is closed.
Conversations
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Select a conversation to reply.
Team chat
Team
Direct
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Everyone on the team sees this · @mention to notify · type @replio to ask the AI
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Direct messages
🔒 Private — only you & this teammate
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Knowledge learned from chats
Facts your team fed into the AI's knowledge base — newest first.
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Follow-up reminder
Leave huddle
Others are still in this huddle. Just leave, or end it for everyone?
Team reminder
Posts to the team channel and pings everyone at the time you pick.
New conversation
Send a WhatsApp template to a contact who hasn't messaged you yet.
Incoming call
🎙️
wants to record
This call would be transcribed and a summary posted in your chat. You can stop it at any time.
Replio Huddle0
In a roomCamera offFlipRecordShare screenInviteRoom modeScan ID
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Recording not saved
🎧 A teammate started a huddle
Save this recording
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This recording only exists in this tab until you save it somewhere.
Read an ID from the call
Ask them to hold the document flat and still, facing the camera, then take the
frame. Nothing is stored — the picture is read and thrown away.
This is not a fraud check. It reads what the document says. It cannot tell you that the
person holding it owns it — somebody else's ID reads perfectly. You are still the one deciding.