Your account is activated - what to know before your first trip

Thank you for registering with wer2 GO. Your account has been activated, and you can start accepting trips.

Before you accept a trip

Check the distance first. Always look at how far you are from the passenger before you accept.

You have 30 seconds to cancel. Once you accept a trip, you have 30 seconds to cancel it without a cancellation penalty. After 30 seconds, a QAR 5 penalty applies. There is no penalty if you have already arrived and waited at least 2 minutes for a passenger who does not show up.

When you are not available

If you need to stop receiving trips, change your status in the wer2 GO Driver app. The status button is at the top of the map screen.

• Working — you are online and available to receive new orders.
• Busy — you are taking a break, so no new orders are sent to you.

Setting yourself to Busy instead of ignoring incoming requests is what protects your acceptance rate.

To close the app completely, open the side menu and tap Exit the application.

Need help?

We are always happy to help. Contact support on WhatsApp at +974 6659 3558, Saturday to Thursday, 09:00-17:00 Qatar time.