Replio replies to your customers on WhatsApp & Telegram 24/7, in any language — answering instantly from your own info, logging every complaint, and handing off to your team when it matters.
WORKS WHERE YOUR CUSTOMERS ALREADY ARE
Replio handles the repetitive chats so your team only touches what truly needs a human.
Answers questions the moment they arrive — pricing, hours, how-to, order help — straight from your own knowledge base.
Replies in the customer's language automatically — Arabic, English, Hindi, Urdu, Bengali, Tagalog and 45+ more.
Every complaint is auto-categorized and filed to a Google Sheet — sorted by customer type so nothing slips through.
When a chat needs a person, Replio escalates to your team with the full conversation and context attached.
WhatsApp and Telegram share the same knowledge and memory — consistent answers everywhere your customers reach you.
Collects names, numbers and intent from new enquiries so your sales team always has a warm list to work.
No developers, no servers, no headaches. You bring the business — we bring the bot.
Paste your FAQ, prices and policies — or a link to your docs. Replio learns your business in seconds.
Link WhatsApp or Telegram with the guided steps below. One click to verify, no code required.
Your AI agent starts replying, logging and escalating immediately. Watch it work from your dashboard.
Pick your channel and follow along — most businesses are live in under 10 minutes.
Go to business.facebook.com and set up your business profile — free, takes 2 minutes.
In your Meta app, click WhatsApp → Set up. Meta gives you a number instantly (or connect your own business number).
Copy your Phone number ID and access token from the API Setup page into your Replio dashboard.
Replio configures the webhook for you and confirms the green check. Send a test message — you're live. 🎉
Search @BotFather, send /newbot, and pick a name and username for your support bot.
BotFather hands you a token like 8291…:AAH…. Paste it into your Replio dashboard.
Send /setprivacy → Disable so the bot can read and log complaints inside your customer groups.
Replio links the webhook automatically. Message your bot or add it to a group — it's ready instantly. 🎉
Start free for 14 days. No per-message markups, no surprises. Cancel anytime.
Solo & small businesses
For shops, services & growing teams
Multi-location & high volume
“Replio handles 8 out of 10 customer messages before we even wake up. Our WhatsApp went from chaos to calm.”
“Every complaint lands in a tidy sheet, sorted automatically. We finally see what customers actually struggle with.”
“It replies in Arabic and English without us doing anything. Setup took one evening and it just works.”
Connect your WhatsApp or Telegram today and have an AI support agent live before your next coffee.