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AI website chat widget

An AI website chat widget is a small chat bubble you drop onto any site that answers visitors instantly, 24/7, from your own business information — capturing leads and handing off to your team when a real person is needed.

What an AI chat widget does

Answers visitors instantly, around the clock from your own knowledge base — prices, policies, shipping, hours and FAQs.
Replies in the visitor's language — Replio auto-detects and answers in 50+ languages.
Captures and qualifies leads right in the conversation, asking the right follow-ups and recording contact details.
Reads images such as receipts and screenshots, and can take bookings in chat.
Hands off to a person with full context through a live shared inbox the moment a human is needed.

One snippet, or a free WordPress plugin

Getting the widget live takes minutes and no engineers. Paste a single short snippet into your site's HTML — anywhere before the closing tag — and the chat bubble appears in the corner. Running WordPress? Install Replio's free WordPress plugin, which injects the widget for you, so you never have to touch theme files. The same approach works on custom sites, static pages and most website builders.

Once it's in, you choose the bubble's colour and position so it matches your brand and sits exactly where you want it on the page.

Why a website widget beats a contact form

Most visitors won't wait for an email reply, and a static contact form sends them away with their question unanswered. An AI widget resolves the common questions — "is this in stock?", "do you ship here?", "what are your hours?" — in seconds, while they're still on the page and ready to buy. That cuts response time from hours to instant, frees your team for the conversations that genuinely need a human, and keeps capturing leads while you sleep.

How Replio's widget works

Add your knowledge. Paste your FAQs, or import a file, website or Google Doc, and the AI learns your business.
Embed it. Drop in the snippet or install the free WordPress plugin, then set your colour and position.
Go live. The widget answers, qualifies leads and escalates right away — and you can jump into any chat from the live inbox.

One brain across every channel

The website widget isn't a separate silo. Replio runs the same AI brain and the same knowledge base across WhatsApp, Instagram, Messenger and Telegram too, so a customer gets the same answers whether they message you on your site or on social. Every conversation lands in one shared inbox, and the assistant keeps memory of context across the chat. Pricing starts with a free 14-day trial (no card), and full plans from $150/month include all channels and features with no per-message markup.

What to look for in an AI chat widget

Answers from your knowledge, not generic canned replies.
One-snippet install plus a free WordPress plugin, with no code required.
Multilingual, multichannel, with a real human handoff from a shared inbox.
Customizable colour and position, lead capture and image reading built in.

Try Replio free for 14 days

Add an AI chat widget to your website with one snippet or our free WordPress plugin, and have it answering visitors in minutes. No card required.

Start free trial

Frequently asked questions

How do I add an AI chat widget to my website?

Paste one short snippet into your site's HTML, or install Replio's free WordPress plugin, and the chat widget appears. Add your business knowledge and the AI starts answering visitors automatically. No coding required and you can be live in minutes.

Does it work on WordPress?

Yes. Replio offers a free WordPress plugin that injects the widget for you, so you don't have to edit any theme files. You can also use the universal snippet on any other site or website builder.

Can it capture leads?

Yes. The widget captures and qualifies leads in the conversation, asking the right follow-up questions and recording contact details so nothing slips through, even outside business hours.

Can a human take over the chat?

Yes. Replio escalates messages it can't confidently handle, and you can take over any conversation live from the shared inbox at any time.

Last updated 2026-06-26. Features and pricing are accurate at the time of writing and may change — please verify current details on the Replio website.