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Gallabox alternative: Replio vs Gallabox

Using Gallabox for a WhatsApp shared inbox and no-code flows, and want a real AI agent across every channel at a flat price? This is a fair, detailed comparison of Replio and Gallabox across channels, AI, team inbox, pricing and migration.

Gallabox is a WhatsApp-first tool built around a shared team inbox, no-code chatbot flows and drip campaigns, popular with sales and support teams across India, the GCC and Southeast Asia. Replio is an AI support agent that answers from your own knowledge base across WhatsApp, Instagram, Messenger, Telegram and a website widget in 50+ languages, with its own live inbox and Telegram commerce. Here is where each fits.

Replio vs Gallabox at a glance

	Replio	Gallabox
Channels	WhatsApp, Instagram, Messenger, Telegram + web widget	WhatsApp-focused
AI replies	Real AI agent trained on your knowledge, 50+ languages	No-code rule-based flows
Knowledge source	Paste FAQs, import website, file or Google Doc	Manual flow building
Team inbox	Included, all channels in one place	Core strength, WhatsApp
Entry price	$70/mo WhatsApp-only, $150/mo all channels + 3 seats	Typically per-agent pricing + Meta fees
WhatsApp message fees	Pay Meta directly, no markup	Meta conversation fees apply
Team seats	5 included at $150 (more on higher plans)	Usually priced per agent
Languages	Replies in 50+ automatically	Manual, per-flow
Commerce	Telegram Stars store + Mini App	WhatsApp catalog / COD flows
Reads images (receipts, IDs)	Yes	Limited
Setup	No code, live in minutes	Flow building required
Annual discount	~2 months free	Varies

Built for flows vs built for answers

Gallabox is strong when you want a WhatsApp shared inbox for your team plus no-code chatbot flows, drip sequences and COD order confirmation. If your team's workflow is agent-led with rule-based bots to triage, that collaboration tooling is its strength.

Replio is built for automatic answers. Instead of drawing decision-tree flows, you paste your FAQs or import your website and the AI understands and replies naturally in the customer's language across every channel, logs complaints, qualifies leads, takes bookings, reads images like receipts, and hands off to a human from its own live inbox. You get inbox collaboration and a genuine AI brain, without maintaining flows.

Gallabox pricing vs Replio pricing

Gallabox generally prices per agent per month, on top of Meta's WhatsApp conversation charges, so your bill grows as you add team members. Check the current plans and how many agents and contacts each tier allows.

Replio keeps pricing flat and predictable:

$70/month — a WhatsApp-only AI agent.
$150 / $300 / $450 per month — Starter, Pro and Business, with all channels, every feature and team seats included (3 seats at Starter).
No markup on WhatsApp — you pay Meta's conversation rates directly. Telegram, Instagram, Messenger and the web widget have no per-message fees at all.
~2 months free on annual billing.

For a small team, bundling 3 seats into a flat price often works out cheaper than per-agent billing.

How to switch from Gallabox to Replio

Your WhatsApp Business number lives on Meta's WhatsApp Cloud API, not inside Gallabox, so you keep your number.

Start a free 14-day Replio trial (no card required).
Migrate your WhatsApp number to Replio or a Business Solution Provider, or connect a fresh number.
Paste your FAQs, or import your website, a file or a Google Doc so the AI learns your business.
Connect any other channels you use, Instagram, Messenger, Telegram or the web widget.
Invite your team to the live inbox and go live. The AI answers, humans take over whenever they want.

Why teams pick Replio

One AI agent across every channel

Replio gives the same knowledge and memory to WhatsApp, Instagram, Messenger, Telegram and a website widget, so customers get the same accurate answer wherever they message.

Answers from your knowledge, not flows

Paste your FAQs or import a file, website or Google Doc. Replio replies in the customer's language automatically, logs complaints, qualifies leads, takes bookings, reads images like receipts, and hands off to a human from a live inbox, with no decision-tree maintenance.

Simple, low pricing with seats included

Flat monthly plans with all channels, every feature and team seats included, roughly two months free on annual billing, and no markup on WhatsApp message fees.

When Gallabox might fit better

If your priority is an agent-led WhatsApp shared inbox with no-code flows and drip campaigns, and you're happy building and maintaining those flows, Gallabox is well suited. Replio wins when you want automatic AI answers across every channel, multilingual replies, an included team inbox and no per-message markup.

Try Replio free for 14 days

Connect WhatsApp, Instagram, Messenger or Telegram and have an AI support agent live in minutes. No card required.

Start free trial

Frequently asked questions

What is the best Gallabox alternative?

Replio is a strong Gallabox alternative for teams that want a real AI support agent across WhatsApp, Instagram, Messenger, Telegram and the web, not just a WhatsApp shared inbox and no-code flows, starting at $150/month with all channels and 3 seats included, plus a free Telegram + website-widget plan.

Is Replio cheaper than Gallabox?

Gallabox typically prices per agent plus Meta's WhatsApp conversation fees, so cost grows as you add seats. Replio bundles 3 seats into a flat $150/month with all channels (or $70/month WhatsApp-only) and no markup on WhatsApp fees, which is often cheaper once you have a small team.

What is the difference between Replio and Gallabox?

Gallabox is a WhatsApp shared team inbox with no-code chatbot flows and drip campaigns. Replio is a multichannel AI support agent that answers from your knowledge base across WhatsApp, Instagram, Messenger, Telegram and web in 50+ languages, with a live inbox and Telegram commerce.

Does Replio have a shared team inbox like Gallabox?

Yes. Replio includes a live inbox where your whole team can see conversations across every channel and take over from the AI at any time, with assignment, notes and human handoff.

Can I keep my WhatsApp number when moving from Gallabox to Replio?

Yes. Your WhatsApp Business number lives on Meta's WhatsApp Cloud API, not inside Gallabox. You migrate the number to Replio or a Business Solution Provider and connect it. Most businesses are live in minutes on a free 14-day trial.

Does Replio add a markup on WhatsApp messages?

No. On Replio you pay Meta's conversation rates directly with no platform markup, and Telegram, Instagram, Messenger and the web widget have no per-message fees at all.

Do I need to build flows like in Gallabox?

No. Instead of building decision-tree flows, you paste your FAQs or import a website, file or Google Doc, and Replio's AI answers naturally. That means less setup and fewer dead-ends than rule-based flow builders.

Last updated 2026-07-13. Competitor details are based on publicly available information at the time of writing and may change, please verify current pricing and features on each provider's website.