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Talk to your team without leaving Replio

Call a teammate, drop into a shared huddle, or share your screen — right inside Replio, in the same window where you answer customers. No meeting link, no dial-in, no separate app to install.

Why this exists

Some things take five messages to explain and five seconds to say. Replio's team chat already sits where your support work happens; voice, huddles and screen share sit right next to it, so getting a second opinion or walking a teammate through something never means switching tools.

1:1 calls

Open a teammate's chat and press call. No meeting link to generate, no dial-in number, nothing to set up first.
Ask to record, and get the recap. Recording starts off. Press record and your teammate is asked first — nothing is captured unless they agree, and either of you can stop it at any point.
Notes take themselves. When a recorded call ends, Replio posts the length, a short summary and the full searchable transcript straight into the conversation.
Your organisation's policy, your switch. If recording calls isn't allowed at your company, Settings → Call recording turns it off for everyone — the button disappears and the server refuses recordings.

Huddles — when it's more than two people

Press the headphones icon on your team channel to start or join a huddle — a shared voice room your whole team can drop into and out of, the way you'd walk over to someone's desk. Starting a huddle rings your team a few times and leaves a Join pill on screen they can tap any time, so nobody is forced into a call and nobody misses that one is happening.

Video and screen share, live in the same room. Turn your camera on, or share your screen so the whole team sees exactly what you see — sized to actually be readable, not a postage-stamp thumbnail.
Reactions and hand-raise for the quick "I want to speak" or a silent 👍 without interrupting whoever's talking.
Guest links let someone outside your team join a specific huddle without a Replio account.
Owners and admins can remove anyone from a huddle — a teammate or a guest — if it's needed.

Built for your team's daily huddles, not a webinar. A room holds up to 12 people at once (guests included), with up to 8 guests and 6 live cameras. Guest links are for joining a call that's happening now — mint one close to when you need it, not days ahead. For a large all-hands or a public webinar with 20+ attendees, use a tool built for that scale.

How it fits together

Everyone's already in Replio. Your team chat, your customer inbox and now voice/video/screen share live in one tab — nothing new to log into.
Calls and huddles don't collide. If you're already on a 1:1 call, joining a huddle is blocked until you finish (and vice versa) — no accidental double-audio.
Recording is opt-in, always. Nobody's call is captured by default, on either a 1:1 or a huddle with recording enabled — someone has to ask, and the other side has to agree.

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Frequently asked questions

How do I call a teammate in Replio?

Open their conversation in your Replio team chat and press the call button. There is no meeting link to generate, no dial-in number, and nothing to install — it works in the same window you already use to answer customers.

Can more than two people be on a call?

Yes, with a huddle. Press the headphones icon on your team channel to open a shared voice room anyone on your team can drop into or out of. Huddles hold up to 12 people (including guests), and rooms support up to 6 live cameras at once.

Is call recording on by default?

No. Recording starts off. Whoever wants a recording has to press record, and the other person is asked first — nothing is captured unless they agree, and either person can stop it at any time.

What happens after a recorded call ends?

Replio posts the call length, a short summary and the full searchable transcript straight into the conversation, so what was discussed is written down without anyone taking notes.

Can I turn off call recording for my whole team?

Yes. Settings → Call recording is a single switch for your organisation. Turn it off and the record button disappears for everyone, and the server refuses to accept a recording even if one is attempted.

Can guests outside my team join a huddle?

Yes, by a guest link. Up to 8 guests can be in one huddle at a time, and an owner or admin can remove anyone from the call if needed. Guest links are meant for joining a call already happening — for a meeting scheduled hours or days out, share the link close to start time.

Can I screen share in a call?

Yes, from a laptop or desktop browser. Screen sharing on mobile browsers isn't possible in any web app, Replio included — it's a platform limitation, not something we can unlock without a native app.

Is this meant to replace Zoom or Google Meet for large calls?

No. Replio's huddles are built for a team's everyday voice calls and quick screen shares — up to 12 people. For a large webinar or an all-hands with 20 or more attendees, use a dedicated tool built for that scale.

Last updated 2026-08-18.