AI WhatsApp customer support in Kenya
For businesses in Kenya, Replio answers your customers on WhatsApp, Instagram, Messenger, Telegram and your website 24/7 — in English and Swahili — from your own knowledge base.
Why it fits Kenyan businesses
- WhatsApp-first. Kenyan customers expect to message a business and get a quick answer. Replio replies instantly, 24/7, and escalates to your team when needed.
- English and Swahili. Replio detects each customer's language and replies in English or Swahili automatically.
- Understands M-Pesa messages. Customers pay with M-Pesa and forward the confirmation; Replio reads those screenshots and receipts, so it can verify payment and resolve order queries.
- Every channel, one agent. Instagram DMs, Messenger, Telegram and a website widget share the same knowledge, so answers stay consistent across every touchpoint.
What Replio does
It answers from your prices, policies and FAQs; logs complaints; captures and qualifies leads; takes bookings; reads receipts and screenshots; and lets you take over any chat from a live inbox. You can also sell products and run a community on Telegram.
Pricing
Plans start at $150/month with all channels included, plus a free 14-day trial. Pay by card or crypto. On WhatsApp you connect your own number and pay Meta's conversation rates directly, with no markup from Replio.
Get started
Add your business info, connect WhatsApp (or any channel), and go live in minutes. No code required.
Try Replio free for 14 days
Connect WhatsApp, Instagram, Messenger or Telegram and have an AI support agent live in minutes. No card required.
Start free trial