Add an AI support agent to WordPress

Replio's free WordPress plugin drops a smart AI chat widget onto your site in minutes. Install it, paste your account key, and an AI agent starts answering your visitors 24/7 from your own knowledge base — capturing leads, reading images and handing off to your team when a human is needed.

What the WordPress plugin does

The plugin connects your WordPress site to your Replio account and injects the AI chat widget into every page automatically. There's nothing to design and no theme edits to wrestle with — once the key is in place, the assistant is live and ready to chat with anyone who lands on your site.

• Answers visitors 24/7 from your own knowledge base — prices, policies, hours, shipping, product details and FAQs — so replies are accurate to your business, not generic.
• Captures and qualifies leads in conversation, collecting the details that matter and surfacing buying intent so you don't lose a prospect after hours.
• Reads images like screenshots and receipts that visitors send, so it can understand and respond to more than just text.
• Hands off to your team through a live inbox — the AI escalates when it isn't confident, and you can jump into any chat yourself at any moment.
• Replies in 50+ languages, auto-detecting the visitor's language so customers anywhere get answered in their own words.
• Fully customizable to match your brand, with no code required to set it up.

One AI brain across every channel

The agent on your WordPress site isn't a separate, walled-off bot. It's the same AI that also runs on WhatsApp, Instagram, Messenger and Telegram, drawing on one shared knowledge base. That means a customer gets the same answer whether they message you on your website chat widget or reach out on social — your support stays consistent everywhere, and you manage it all from one place instead of stitching together five disconnected tools.

How to install it on WordPress

Getting live takes three quick steps, and you can do all of it from the standard WordPress admin without touching code:

1. Download the plugin. Grab the generic Replio Chat plugin, or get the key-baked version straight from your Replio dashboard — that copy already has your account key embedded, so there's nothing to paste.
2. Upload and activate. In WordPress, go to Plugins → Add New → Upload Plugin, choose the file, install it and click Activate.
3. Paste your key (if needed) and you're done. If you used the generic plugin, drop in your Replio account key in the plugin settings. The chat widget appears on your site straight away and the AI starts answering.

That's the whole setup. Add or update your knowledge in Replio at any time — paste FAQs or import a website, file or doc — and the agent stays current automatically.

Not on WordPress? Use the one-line script

The same AI chat widget works on any website, not just WordPress. If you're on a custom build, a static site or another platform, you can skip the plugin and add a single line of script to your pages instead. Either way you get the identical assistant: answers from your knowledge base, lead capture, image understanding, human handoff and 50+ languages.

Simple, transparent pricing

The plugin itself is free, and you can try the whole platform with a free 14-day trial — no card required. After that, full plans start at $150/month with all channels and every feature included, and there's no per-message markup. You only need a Replio account to power the widget; the WordPress side never costs extra.

Frequently asked questions

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Last updated 2026-06-26. Features and pricing are current at the time of writing and may change — please verify details on replio.live.